Refund policy

Return & Refund Policy

Thank you for shopping with us. We appreciate your support and strive to provide quality products and a smooth shopping experience. Please review our Return & Refund Policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products and our commitment to quality control, all sales are final.

This means:

No returns
No exchanges
No refunds, including for buyer’s remorse, incorrect size selection, or change of mind

Once an order is placed and confirmed, it cannot be canceled or modified.

Damaged or Defective Items

Although we do not accept returns, customer satisfaction is important to us.

If you received an item that is:

Damaged,
Defective, or
Incorrect from what you ordered,

please contact us within 48 hours of delivery with:

Your order number
Photos of the issue
A brief description of the problem

We will review the situation and determine an appropriate solution.

Incorrect Address or Delivery Issues

We are not responsible for:

Packages delivered to incorrect or undeliverable addresses provided by the customer
Lost or stolen packages marked as “delivered” by the carrier

Please double-check all shipping information at checkout.

Exchanges

We do not offer exchanges for size, color, or any other personal preference.

Every order is final once placed.

If you need assistance regarding a damaged or defective item, please reach out to us at: Kingofviibez@gmail.com

We will get back to you as soon as possible.